INFO & FAQ

You can send a request over the website request page, contact page or via chat box window. Though, the best way to make an order is to contact us in person, by telephone or email.

We are prepared and technically equipped for express orders. Contact us for more info. The standard production time is 4 – 6 weeks.

Everything depends on the selected technology, the complexity of demand and the total quantity. The sooner we obtain from the customer all the handouts, logotypes, names, numbers and requirements for color and editing, the sooner we send the design previews, and after the reconciliation, we give the documentation into production. Therefore, we recommend that teams first agree on the type and cut of clothing, compile a list of partners and sponsors whose logos will complement the overall design, and together with a list of names and numbers of players (Chart) to contact us electronically. We are also at your disposal on the telephone line, which you can find in section Contacts.

Once the preview of sportswear is approved for production, no changes can be made. This also applies to changes in layout, sizes and numbers.

Since our database retains all the suggestions from previous communication with you, you can re-tract from the past order in the new demand, ideally by adding the date you agreed to the final form and adding information on whether the logotypes of your team Changed or not.

Each of our orders contains several sets of files for each new adjustment and we would like to avoid errors in the choice of the substrate by first sure before processing the new order, that we are based on the same, last approved documents. Please report all changes in advance and preferably highlighted in the text.

All designs are safely stored on our server, so it is possible to order a smaller number of products from one piece. Due to the innovation of technology, it is important to know that the material and shades of color may vary with time.

If you would like to add sports fan items to your offer and please your fans, we encourage you to contact us directly. The catalog is regularly updated for each year, so please check the current offer and availability of the subject before the order itself. We accept orders from 100pcs and above, with the smallest possible quantity varying for each product.

Our technical equipment allows you to create different cuts and designs. If you are interested in non-traditional clothing, outside of our traditional product range, our graphic designers are here for you. This service also falls within the section of the above-standard orders, therefore each such contract is processed in a special scheme with different valuation and time processing compared to normal production.

Yes, you can create pieces of clothes in the same design for sizes outside the table. This service is charged according to the complexity of the modifications.

Yes, we will be pleased to extend our range of activities beyond the commonly known sports categories. Special elements are possible to add to common clothing (reflective surfaces, printing in special places, combinations of substances…) and other parameters such as measurements (according to table/outside our tables).

Even this scenario can occur once, despite the fact that we are doing our absolute best.
If we need to agree on the change of terms of delivery and receipt of the contract, we will inform you in advance.
We always try to find and remove the cause of delay as quickly as possible, so that we can give you your order as soon as possible.

When the situation arises when you discover a defect in an item in the range that stray from the standard behavior of worn clothing, you can contact us with photographic documentation and a description of the defects. Send it to: info@jersey53.se

The more information about the found mismatch, the more you will speed up the complaint process.

For example, you can claim errors such as printing and embroidery defects, defect in the surface of fabrics, taken parts, or inaccurate traps and appliques, do not fit each other according to the view, etc.

All our products undergo technical final inspection and are hand-packed, yet, if any defect slips under microscope, we will be glad if you notify us and we shall put things in the right condition.You have to contact us in a reasonable time after you have discovered the error.

If the damage is caused by the carrier, our company will not be responsible for the damage.

Our packages are carefully packaged and taped to prevent damage to their contents during normal handling.

We recommend following the package leaflet on each product label to read how to properly care for your particular product. If you have taken the order without a label and want to see the correct procedure, please contact us and we will advise you. In general, we recommend washing all printed clothes face inwards, at 30 °-40 °c, not exposing the sportswear to long-term and direct sunlight. Check if wear is not exposed to sharp edges of other pieces of your accessories, such as Velcro, and use lower temperatures when ironing. Also, it is not recommended to iron out the printed and sewn team logos for longer periods of time, due to the high temperature being able to burn thread fibers or to damage the print. Normal ironing is not an obstacle.

We will help you to find your way to the new vision by suggesting several color combinations and options on how the team can stand out in a given sports category and community.

Conventional monitors are calibrated in different colors, in contrast to printing technique. While the normal monitor display is in the RGB color spectrum (consisting of a different color ratio red, green, blue), the printer works with the CMYK color spectrum (turquoise: pink-purple: yellow: black), which has a variety of individual shades significantly more extensive. At the same time, the saturation and brightness of the colors are distributed differently, so if you want to achieve clear and constant shades, it is advisable to use colors from the Pantone scale that have unique codes. While these colours are more expensive, their permanent use is one of the main elements of the promotion of all business entities, companies, and clubs, across the industry. The ideal case arises when you select colors directly at our company-we will only guarantee an exact colour match.

On the Internet, you will find many ways to achieve the best possible view for your device type. However, RGB mode is still
is not equal to the CMYK mode and is therefore not 100% match for the resulting product. The most visible change is reflected in shades of red, blue and black.